As technology continues to advance, the workforce is changing at a rapid pace. Many traditional jobs that were once performed by humans are now being replaced by artificial intelligence (AI) and robotics. In this infographic, we’ll explore the top 5 jobs at risk and what this means for the future of work.
The Rise of Robo-Calls and Telesales Automation
Telesales and customer support positions are some of the first professions to be replaced by AI. Many of us have already received automated robo-calls, but as technology continues to improve, future calls will be more natural and conversational. This will lead to an increase in customer interaction, but it will also mean that many customer support positions that follow scripted interactions will be replaced by AI.
Revolutionizing Warehousing and Logistics with Robotics
Companies like Amazon have already started implementing robotics in their warehouses. Amazon uses robots developed by Kiva Systems to move racks of shelves and bring them to stationary human workers, who then pick up the merchandiser and put them into bins. This automation increases efficiency and reduces the need for human workers, leading to cost savings for the company.
Replacing Human Tellers and Cashiers with Self-Checkout and ATM
The rise of self-checkout and ATM machines has already led to the replacement of human tellers and cashiers. With increased competition, retailers, banks, and fast-food companies will be forced to eliminate many manual processes, leading to a further reduction in overall human workers. This trend will continue as the technology becomes more advanced and affordable.
The Emergence of Robo-Restaurants and the Fast Food Industry
The fast-food industry is also facing major changes due to the emergence of “robo-restaurants.” A Chinese robo-store offers lunch for about half the price of McDonald’s. These automated restaurants will take business away from traditional fast food businesses, leading to a reduction in overall human fast-food workers.
The Future of Work in the Age of AI
As AI and robotics continue to advance, many traditional jobs will be replaced by automation. This will require workers to adapt to new roles and develop new skills. Some jobs will still require human workers, such as those that require creativity, critical thinking, and empathy. However, many manual jobs will be replaced by AI, leading to a shift in the types of jobs that are available in the workforce.
AI and robotics are transforming the workforce and changing industries. While this will lead to cost savings for companies, it also means that many traditional jobs will be replaced by automation. As a result, it’s important for workers to adapt and develop new skills to stay relevant in the workforce of the future.