The world of job applications and hiring processes is changing, and generative AI is at the forefront of that change. ChatGPT, an AI chatbot developed by OpenAI, has already enabled job seekers to generate cover letters and CVs with just a few prompts. However, this is just a small part of the way AI is transforming hiring processes.
With access to a dataset containing 570 billion individual words, ChatGPT can produce complex, written tasks such as essays, code, memos, and even poetry in mere moments. This technology allows people who may not possess the best writing skills to suddenly have them. Even university students are using ChatGPT to write appeals for parking tickets, according to Vince Miller, a reader in sociology and cultural studies at the University of Kent, UK.
Job seekers are among those reporting the benefits of using generative AI in their applications. ChatGPT can compose convincing cover letters and synthesize career details into a competent, bullet-pointed CV. The language generated by ChatGPT is clean, if formulaic, and recruiters may be unlikely to distinguish between a cover letter written by a candidate and one generated by AI.
Recruiters are already relying less on traditional modes of evaluating candidates, such as cover letters and personal statements. Instead, they are turning to social media and LinkedIn profiles to understand the personality of the candidate. As more candidates use generative AI to compose their written materials, the importance of these application elements is becoming even more irrelevant. This shift in job applications could create a change in the hiring process as we know it, moving recruiters away from traditional modes of evaluating candidates.
However, generative AI is not a hiring red flag for all recruiters. According to Adam Nicoll, group marketing director at recruitment and job-consulting firm Randstad, ChatGPT generates language that reads clean, and he would not necessarily consider it cheating the hiring process. He believes that it helps those who are not the best at writing and editing to produce a neat summary of their career highlights. It is like asking a friend to review your CV.
Experts suggest that standard hiring processes may change as a result of generative AI. For example, since generative AI can create pre-interview presentations, employers may introduce harder assessments in response. The onus will be on testing and evaluating what machines cannot do. Assessments will demand more creative and abstract thought from candidates.
Furthermore, employers may place greater emphasis on scrutinizing candidates in face-to-face settings to determine cultural fit and soft skills during the interview process. Some recruiters are already embracing new AI tools on their side of the job hiring process, leveraging AI in the recruitment process to test job seekers’ qualities through skill- and personality assessments, which use data-driven behavioral insights to match candidates against vacancies and reveal their soft skills.
As we move from degree certifications to skills-based hiring, emerging platforms that give recruiters more data on candidates stand to change the job-application process. This may be just the beginning of big changes to come in job applications and hiring processes.
In conclusion, generative AI is transforming the hiring process by making it easier for job seekers to produce clean, effective written materials. However, this shift in job applications could create changes in the hiring process, moving recruiters away from traditional modes of evaluating candidates. As AI continues to evolve and improve, we can expect further changes in job applications and hiring processes.